Privacy Policy

Privacy Policy

This privacy policy sets out how Wales Air Ambulance uses and protects any information that you give us when you use this website.

Wales Air Ambulance is committed to ensuring that your privacy is protected. Wales Air Ambulance may change this policy from time to time by updating this page. This policy is effective from 18th April 2011.

Wales Air Ambulance may hold and process your personal information for the purposes of administration, events participation, organisation records, volunteer records, financial subscription payments and records, electronic financial receipts and charitable donations records, information mailing, goods and services provided, lottery membership records, donation trend and profile analysis.

At no time will Wales Air Ambulance pass your personal information on to any third party without your express permission unless obliged to do so by legislation at that time in force and then only with the express authority of the Chief Executive. Apart from the uses outlined above, Wales Air Ambulance may also wish to use your details for other purposes such as contacting you for fundraising purposes or to inform you of events and other Wales Air Ambulance activities or news from time to time. If you do not wish to receive such information please get in touch using the contact details available on this website.

Should you wish to receive details of the personal information which Wales Air Ambulance holds about you, then please contact our offices our Chief Executive on 0844 85 84 999. A reasonable charge may be levied to cover administrative costs of providing this information. Alternatively e-mail us at clearly stating your contact details and a member of our team will contact you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Donate Now

Text our special number to donate to Wales
Air Ambulance now. All of your donation
comes straight to us and you can
Gift Aid it too!

More Details »

Children's Wales Air Ambulance

Find out how we help children in Wales. This is a specialist division of the charity because our youngest patients need a different range of treatments.


More Details »

Lifesaving Lottery

This week's top three winners are:

1st Mrs I Jones LL163392 - £1000
2nd Mrs H Dunlop LL139351 - £200
3rd Mr & Mrs Wycherley LL087249 - £100

View all Winners »Join »