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‘Children’s Air Ambulance’ and ‘The Air Ambulance Service’ enquiries

Wales Air Ambulance is the official air ambulance service for Wales. We’re on standby every single day of the year, ready to help anyone in Wales during their most difficult hour. An important part of our job is to run the Children’s Wales Air Ambulance. This is a specialist division of the charity because our youngest patients need a different range of treatments.

We’ve recently received enquiries from members of the public about another children’s air ambulance service from England, which has been door-to-door fundraising, placing charity snack boxes across the country and distributing collection bags to homes in Wales.

The service is a legitimate charity operated by the Derbyshire and Warwickshire air ambulance which also uses the names, ‘Children’s Air Ambulance’ and ‘The Air Ambulance Service’.

We want to clarify to all our supporters that Wales Air Ambulance and our paediatric operation here in Wales is in no way connected to this charity.

All our materials are bilingual and clearly branded Wales Air Ambulance in red and green.

We’re proud to be the only air ambulance charity based in and dedicated to Wales. Our helicopters in Caernarfon, Welshpool, Llanelli and Cardiff airlifted 397 children last year on emergency 999 calls or important inter-hospital transfers. Our paediatric patients range from premature babies to seriously ill teenagers. We work closely with NHS Wales to treat and transfer patients.

Wales Air Ambulance occasionally canvasses door-to-door to promote our Lifesaving Lottery. Our teams always wear Wales Air Ambulance-branded red jackets and carry ID. They are highly trained and follow a strict, ethical code of conduct. We never knock on doors after 7pm.

If you have any questions or concerns, please call us on 0300 0152 999 or email

Our registered charity number is 1083645.

Thank you.


What Wales Air Ambulance materials look like

Collection bags through the letter box:


Lifesaving Lottery team jackets:


Charity sweet boxes on counters:



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